Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Coolfake Septic ("we", "us") gathers, uses and shares information. It applies when you visit coolfake.garden, call the phone number on this website, or send us a form. This page is a general template. It is not legal advice.

What We Gather

Some details come straight from you. When you call or fill out a form, you may give us your name, phone number, email address and location. You may also describe your septic system, sewer line or plumbing problem.

Other details are collected automatically as you browse. These include your IP address, your browser and device type, the pages you view and the time of your visit. Calls to the number on this website may be tracked. Some may be recorded. We do this for quality and billing.

Why We Use It

We use your information to:

• Match you with an independent plumbing and septic provider in your area
• Send your request details to that provider so they can reach you
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make our website and service better
• Follow the law and stop fraud or misuse

Who Sees It

Coolfake Septic is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners. They use it to contact you. These providers are separate businesses. They have their own privacy practices.

We may also share information with companies that help run this website and our phone systems. Examples are hosting, analytics and call-tracking services. We may release information if the law demands it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to ask to see, fix or delete your personal information. You may also be able to opt out of some sharing. To make a request, email contact@coolfake.garden. We may need to confirm who you are before we act.

Keeping Data Safe

We take reasonable steps to protect your information. Still, no way of sending or storing data is fully secure. We keep information only as long as we need it for the reasons above, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it last changed.

Get in Touch

Questions about this policy? Email contact@coolfake.garden.